عنوان المقالة: توافر مكونات وأبعاد الذكاء التسويقي في المستشفيات Availability of marketing intelligence dimensions in private hospitals
د. ماجد قاسم السياني | Dr.majed kassem alsayani | 12638
نوع النشر
مجلة علمية
المؤلفون بالعربي
ماجد قاسم عبده السياني
المؤلفون بالإنجليزي
Majed K. Al-Sayani
الملخص الانجليزي
The study aims to identify the availability of dimensions and components of marketing intelligence in private hospitals, by studying dimensions of marketing intelligence (product intelligence, competitor intelligence, customer intelligence). The study was applied in Yemeni private hospitals where the study sample included 80 managerial leaders of those hospitals. The study found the results : Marketing intelligence is available at a high level with an average (4.14), Marketing intelligence is available through the product intelligence dimension at a high level with an average (4.15) , Marketing intelligence is available through the competitor's intelligence dimension at a high level with an average (4.12) Marketing intelligence is available through the customer intelligence dimension at a high level with an average (4.14) , There are no statistically significant differences towards the availability of marketing intelligence attributable to variables (age , qualification , years of experience , functional grade) .The study made several recommendations, the most important of which was to build a marketing strategy based on the hospital's overall strategy and future directions. to prioritize marketing research and marketing intelligence to obtain information for the development of medical services, Expand the organizational structure associated with the marketing function and prioritize it in the management aspect the establishment of centers specializing in the collection of marketing information as an entry point for the construction of the marketing intelligence system, Setting up induction courses for marketing intelligence requirements for hospital workers in general and for administrative leaders in particular.
تاريخ النشر
24/08/2023
الناشر
Entrepreneurship Journal for Finance and Business (EJFB)
رقم المجلد
4
رقم العدد
3
ISSN/ISBN
2709-4251
رابط DOI
https://doi.org/10.56967/ejfb2023281
الصفحات
13-23
رابط خارجي
https://www.researchgate.net/publication/373421652_Availability_of_marketing_intelligence_dimensions_in_private_hospitals
الكلمات المفتاحية
Marketing intelligence, product intelligence, competitor intelligence, customer intelligence
رجوع