عنوان المقالة:الجودة في التعليم عبر الإنترنت: ايزو 21001: 2018 لضمان الجودة في مؤسسات التعليم العالي Quality in online Education: The ISO 21001:2018 for Assuring Quality in Higher Education Institutions
As higher education institutions (HEIs) make growing use of
online education, enhancing and ensuring quality in online education (QOE)
have become increasingly important for their competitiveness. Researchers and
both national and international organizations have developed a variety of models,
frameworks and guidelines for QOE. However, selecting from these a holistic
quality framework that meets the needs and requirements of HEIs is challenging.
This study reviews current QOE frameworks, guidelines and benchmarks
used in diverse contexts, with reference to an analysis of 72 publications
between 2000 and 2019, then introduces the ISO/IEC 40180 framework for
quality assurance, quality management and quality improvement in ITenhanced
learning, education and training. The findings show that while no holistic
quality framework for open education exists currently, ISO/IEC 40180 is a
flexible and adaptable framework for revolutionary organizational change,
meeting the needs of multiple stakeholders of educational organizations at the
macro, meso and micro levels. Therefore, HEIs seeking to foster growth, competitiveness
and international recognition are advised to consider adopting the
ISO/IEC 40180 framework, which should be integrated into national quality
education standards.
تاريخ النشر
10/10/2020
الناشر
International Journal of Emerging Technologies in Learning ( iJET)
ختام يوسف حسن شريم | Khitam Yousuf Hasan Shraim | 4769