This Paper aims to review extended use of Balanced Scorecard (BSC) in Information Technology field. Since early introduction of BSC in IT field, it was used for years as a measurement tool. After maturity of IT BSC as an IT performance evaluation framework, it was considered as strategic management tool. Recently, IT BSC has been developed to become IT Governance tool. The contribution of this paper is to put the fragmented frameworks of IT Balanced Scorecard into a comprehensive framework of IT Evaluation, IT Management, and IT Governance.
Publication Date
12/22/2013
Publisher
in Proc. of Third International Conference on ICT in Our lives 2013
Volume No
Issue No
Keywords
ITBSC, IT Evaluation, IT Management, IT Governance