Mohammad Abdal karim Alzuoda , Mohd Faizal Mohd Isa, Siti Zubaidah bt. Othman
Abstract
The aim of this study investigates empirically the relationship between intellectual capital,
organizational learning and innovative performance among Jordanian SMEs. Data was gathered by
using a questionnaire survey. The questionnaire was distributed to a sample of 600 managers /
owners from Jordanian SMEs. 325 usable questionnaires were returned. PLS SEM technique had
been applied to analyses the data. The findings showed that intellectual capital (human capital and
customer capital dimensions) were found positively and significantly related to innovative
performance. In addition, organizational learning (information acquisition, information distribution and
organizational memory dimensions) also, were found positively and significantly related to innovative
performance. The current findings showed that structural capital and information interpretation were
not factors that could influence to innovative performance.
Keywords: Innovative Performance; Intellectual Capital; Organizational Learning; SMEs; Jordan
محمد عبدالكريم الزيود | Mohammad Abdel karim Alzuod | 9003