E-government initiative in Jordan is a national program introduced by His Majesty King Abdullah II in 2000 and the launching of the e-government portal had taken place in the last quarter of 2006. The aim is to improve-government service delivery, improve service efficiency, accuracy, also reduce both the time and cost required to complete a transaction. Specifically, according to al-shaka’a (2011), The Ministry of Information and Communications Technology (MOICT) in Jordan has developed an e-government portal where it includes almost 49 services such as issuing vocational license, issuing non-criminal record certificate, digitizing national library, income and sales tax. However, the Jordan government is still working on obtaining the rights to the portal. According to these authors (Bélanger, &Carter, 2008; and Colesca, 2009; Dai et al., 2014 ), when the user has come to believe that the transaction and his personal data are safe, it will demonstrate higher tendency to experience a